All appointments requests with GP and ANP are to be requested via e-consult. These requests will be triaged by the clinician and appropriate action taken to your request. This can result in same day appointment.
After booking an appointment, we request that you ensure you attend on time. Lateness causes delays in the surgery running time and we will require you to book another appointment.
Referrals
Patients requiring referral to secondary care will be offered the Choose and Book referral method. The doctor will explain the choices available and give patients written information during the consultation.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Patients who fail to attend an appointment more than twice will be written to with a warning letter. If they fail to attend again they will be removed from the GP list and will have to register with another doctor.
NHS APP
The surgery is now live on the new NHS APP - if you are already registered for on line services you will now be able to download the APP to your device and use your existing password to log in.